jilihh Privacy Policy – How We Handle Your Personal Data

Last updated: June 2025

At jilihh, we take the privacy of every player on our Philippines platform seriously. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it secure when you use our sportsbook, slot online, live casino, and related services.

What Data We Collect

When you create an account or use the jilihh platform, we may collect the following categories of information:

Account information: Full name, date of birth, email address, mobile number, and username provided during registration.
Device and browser data: IP address, device type, operating system, browser version, and session identifiers collected automatically when you access our platform.
Payment and transaction data: Philippine Peso (₱) deposit and withdrawal records, e-wallet references (such as GCash or Maya), and transaction timestamps. We do not store full card numbers or account credentials.
Usage data: Pages visited, bet history, game activity, login times, and platform interactions used to improve your experience.
Cookies and tracking data: Session cookies, preference cookies, and analytics identifiers as described in our Cookies section below.

How We Use Your Information

The data jilihh collects is used for the following purposes:

To create and manage your player account and verify your identity.
To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
To operate and personalize the sportsbook, slots, and live casino experience.
To send important account notifications, security alerts, and service updates.
To comply with applicable Philippine laws and regulations, including responsible gaming obligations.
To detect, prevent, and investigate fraudulent or unauthorized account activity.
To analyse platform usage and improve our mobile and desktop interface.

We do not use your data for unsolicited commercial marketing without your consent.

Cookies and Tracking Technologies

jilihh uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Types of cookies we use include:

Essential cookies: Required for the platform to function, including login sessions and security tokens.
Preference cookies: Store settings such as language and display preferences.
Analytics cookies: Help us measure how different pages and features are used so we can make improvements.

You can control cookie settings through your browser, but disabling essential cookies may affect platform functionality. By continuing to use jilihh after accepting this policy, you consent to our use of cookies.

Data Storage and Security

Your personal data is stored on secure servers with industry-standard encryption. We implement access controls, SSL/TLS transmission security, and regular security audits to protect your information from unauthorized access, disclosure, or loss.

We retain your data for as long as your account remains active or as required by applicable law. If you close your account, we may retain certain records for legal, fraud prevention, or audit purposes as permitted under Philippine regulations.

jilihh does not sell your personal data to third parties. We may share limited information with trusted service providers who assist in operating our platform, including payment processors and technology infrastructure partners, strictly under confidentiality agreements.

We may also disclose data to regulatory or law enforcement authorities in the Philippines where required by law. All third-party partners are required to handle your data in accordance with applicable data protection standards.

Your Rights as a User

As a jilihh member, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update inaccurate or incomplete information on your account.
Deletion: Request that we delete your personal data, subject to legal retention requirements.
Restriction: Ask us to limit how we process your data in certain circumstances.

To exercise these rights, contact our support team at [email protected]. We aim to respond to all requests within a reasonable timeframe.

Protection of Minors

jilihh services are strictly intended for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that a registered user is under 18, their account will be immediately suspended and personal data will be deleted in accordance with this policy.

If you believe a minor has registered on the platform, please notify us at [email protected].

Policy Updates and Contact

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. The date at the top of this page indicates when it was last revised. We encourage you to review this page regularly.

If you have questions about this Privacy Policy or how jilihh handles your data, contact us at [email protected]. For more general questions, visit our FAQ page. Ready to get started? Create your account or log in to your existing jilihh account.